User Agreement

Terms of Service — Gandhradu Pizzeria

Effective date: 09 October 2025 • Jurisdiction: Republic of India

1. Overview

By accessing or using Gandhradu Pizzeria services, you agree to be bound by this Terms of Service. If you do not agree, you must discontinue use.

• Last updated: 09 October 2025
• Applies to: Website, mobile ordering, loyalty experiences
• You must be at least 18 years old to place orders

2. Consent and Account

Use of our services constitutes your consent to this agreement and our privacy practices. If you create an account, you are responsible for maintaining confidentiality and for all activities that occur under your account.

• Ensure information is accurate and up to date
• Notify us immediately of unauthorized access
• We may suspend or terminate accounts for policy violations

3. Definitions

Key legal terms used in this agreement are defined below.

• Affiliate: Any entity that directly or indirectly controls, is controlled by, or is under common control with a party.
• Force Majeure: Unforeseeable events beyond a party’s reasonable control that prevent performance.
• Indemnity: An obligation to compensate for losses, damages, or liabilities incurred by another party.
• Limitation of Liability: A clause restricting the amount or types of damages one party can recover from another.
• Personal Data: Any information relating to an identified or identifiable natural person.
• Acceptable Use: Rules governing permissible and prohibited behaviors when using the service.
• Termination: Ending the agreement or access to services under specified conditions.
• Governing Law: The jurisdiction’s laws that govern the interpretation of the contract.

4. Acceptable Use

You agree not to misuse our services. The following activities are strictly prohibited:

• Attempting to gain unauthorized access to systems or data
• Interfering with service integrity or performance
• Uploading malicious code or engaging in fraudulent activities
• Infringing upon intellectual property rights
• Engaging in harassing, abusive, or hateful conduct

We reserve the right to investigate and take appropriate action against violations.

5. Orders and Payments

Prices are displayed at checkout and include applicable taxes unless stated otherwise. Orders may be rejected or canceled for reasons such as suspicion of fraud, stock unavailability, or operational constraints.

• Refunds are processed in accordance with the applicable law and our refund policies
• Promotions may be subject to additional terms

6. Limitation of Liability

To the maximum extent permitted by law, Gandhradu Pizzeria shall not be liable for indirect, incidental, special, consequential, or exemplary damages.

• Our total aggregate liability is limited to the greater of INR 5,000 or the amount you paid in the 3 months preceding the claim
• Nothing in this agreement limits liability for gross negligence, fraud, or willful misconduct

7. Indemnity

You agree to defend, indemnify, and hold harmless Gandhradu Pizzeria and its Affiliates against claims, damages, liabilities, and expenses arising from your breach of this agreement or misuse of the services.

8. Termination and Suspension

We may suspend or terminate your access for violations of this agreement or any applicable policies. Upon termination, your right to use the services immediately ceases.

9. Privacy

We process Personal Data in accordance with our privacy practices and applicable law. To understand how we collect, use, and disclose information, review our privacy materials available within our services.

10. Governing Law and Dispute Resolution

This agreement is governed by the laws of India. Disputes will be subject to the exclusive jurisdiction of competent courts in Hyderabad, Telangana.

11. Changes to Terms

We may update these terms from time to time. Material changes will be communicated within the service. Continued use after changes constitutes acceptance of the updated terms.

12. Contact

• Legal queries: legal@gandhradu.pro
• Phone (India): +91 98765 43210
• Address: 8-2-123, Road No. 3, Banjara Hills, Hyderabad, Telangana 500034, India

For urgent matters, include “URGENT: TERMS” in your message subject.