Frequently Asked Questions
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Do you have 100% vegetarian pizzas?
Yes. Our Veg Classics and Seasonal Greens are strictly vegetarian. All veg pizzas are prepared with separate color-coded tools.
Veg
General
How fast is delivery in Bengaluru?
Average delivery time is 28–40 minutes within 6 km. Live tracking is available after dispatch.
Delivery
Which payments are accepted?
We accept UPI, major cards (Visa, Mastercard, RuPay), netbanking, and cash on delivery. For UPI, use supported apps at checkout.
Payments
Is there any surcharge for vegan cheese?
Vegan mozzarella is available for an additional ₹49 per pizza. The upcharge appears as a separate line at checkout.
Veg
Payments
Do you offer scheduled deliveries?
Yes, you can schedule up to 48 hours in advance in 30-minute windows, subject to slot availability and weather conditions.
Delivery
General
Are your sauces vegetarian?
Our signature tomato basil sauce and garlic aioli are vegetarian. Pesto contains nuts; please inform us about allergies.
Veg
Can I get a GST invoice for my order?
Absolutely. Enter your GSTIN during checkout to receive an invoice by email and in your order history.
Payments
General
Is cash-on-delivery available everywhere?
COD is available for orders under ₹1500 within delivery zones. Please keep exact change if possible for contactless drop-offs.
Delivery
Payments
How do you avoid cross-contamination for Veg orders?
Separate prep stations, green-labeled tools, and dedicated ovens for Veg-only bakes during peak hours reduce cross-contact risks.
Veg
Delivery
Do you support Pay-on-Delivery via UPI?
Yes, riders carry a dynamic QR. Scan and pay with UPI when your order arrives. A receipt is sent instantly.
Payments
What if my order arrives late?
If delayed beyond the promised window, you receive a coupon credit automatically after delivery confirmation.
Delivery
Are there any hidden charges?
No. Taxes and delivery fees are clearly itemized at checkout. Topping upgrades and special crusts are optional add-ons.
Payments
Do you have Jain-friendly options?
We can prepare Jain-friendly pizzas on request without onion and garlic. Please mention in the order notes.
Veg
Can I tip the rider online?
Yes, tips can be added during checkout or after delivery via the tracking link. 100% goes to the rider.
Delivery
Payments
How is the pizza kept hot during delivery?
Thermal liners and vented boxes keep the crust crisp and the cheese melty. We dispatch immediately after baking.
Delivery
General
How do promo codes work?
Apply valid promo codes on the payment screen before placing the order. Most codes cannot be combined.
Payments
General